If we need additional information to verify your identity, you will need to join a video call with ID. After your video call with ID. Log in to UI Online and return to your application. UI Online will take you to the ID. Log in to allow ID. Select Allow and finish completing your unemployment application. If you are unable to verify your identity through ID.
File for unemployment in the first week that you lose your job or have your hours reduced. Your claim begins the Sunday of the week you applied for unemployment. You must serve a one-week unpaid waiting period on your claim before you are paid UI benefits. The waiting period can only be served if you certify for benefits and meet all eligibility requirements for that week.
Your first certification will usually include the one-week unpaid waiting period and one week of payment if you meet eligibility requirements for both weeks. Certify for benefits every two weeks to continue receiving benefit payments. You must reapply for a new claim if you earned enough wages in the last 18 months and are still unemployed or working part time.
We will notify you when your new claim is processed. This usually takes two to three weeks. For more information, refer to the unemployment benefit calculator. If you served in the military, worked for a federal government agency, or worked in a state outside of California within the last 18 months, you must reapply for a new claim by phone, mail, or fax.
You do not need to reapply if you did not earn enough wages in the last 18 months to establish a new claim. Your benefit year end date is 12 months after the start of your Benefit Year.
UI Online is the best way to file your claim. File online during the times listed below:. Note: To file a claim online, you must be at least 18 years old. If you are underage, you can file your claim by phone, fax, or mail. Call us to file a claim at the following toll-free numbers, seven days a week from 8 a.
Pacific time except on state holidays. If you have general questions or need help with account registration, password resets, your EDD Account Number, or how to use UI Online, contact us at from 8 a. Pacific time , seven days a week, except state holidays.
Learn more about the end of federal unemployment benefits and other assistance programs still available. View federal unemployment benefits PDF and their limited availability. PUA benefits ended September 4, Federal law does not allow PUA benefits to be paid for weeks of unemployment after September 4, even if there is a balance remaining on your claim.
Important: There are other developments likely to be implemented before the end of the year that could impact your PUA benefits before the program expired. Information will be sent directly to you as well as posted on this website. PEUC benefits ended September 4, Federal law does not allow PEUC benefits to be paid for weeks of unemployment after September 4, even if there is a balance remaining on your claim. If you qualified for the Deferred New Claim Payment DNCP program, we will automatically move you to your unexpired, regular unemployment claim which has a lower weekly benefit amount.
We will notify you how to certify for future weeks on your regular unemployment claim. Federal law does not allow PAC benefits to be paid for weeks of unemployment after September 4. You did not need to do anything. We automatically added the federal unemployment compensation to each week of benefits that you were eligible to receive.
You must apply for the program and meet all MEUC eligibility requirements under federal law. MEUC payments are retroactive to December 27, , and claimants could receive up to a total of 36 weeks of payments through September 4, You must apply to receive MEUC benefits. Beginning June 30, , if you are potentially eligible, we will send a message with application instructions to your UI Online inbox or an application by mail. Be sure to complete and return the application.
If you believe you may be eligible for MEUC benefits, but did not receive a message in your UI Online inbox, you can request an application by phone. Call the dedicated MEUC telephone line at The waiting period can only be served if you certify for benefits and meet all eligibility requirements for that week.
Your first certification will usually include the one-week unpaid waiting period and one week of payment if you meet eligibility requirements for both weeks. The waiting period has no effect on the maximum benefit amount on a claim. Certify for benefits every two weeks to continue receiving benefit payments.
If you have a Pending status for any weeks on your UI Online Claim History , we may need to confirm your identity or eligibility before we can process payment. For more information, visit Claim Status: Pending Payments. It takes at least three weeks to process a claim for unemployment benefits and issue payment to most eligible workers.
When your first benefit payment is available, you will receive a debit card in the mail. Once you activate the card you can track, use, and transfer your benefit payments. Your card is valid for three years from the date it is issued and is used for all EDD benefit programs, so you should keep it until it expires. If you received Unemployment Insurance, Disability Insurance, or Paid Family Leave benefits on a debit card in the last three years, you will receive your benefit payments on that card.
If your card has expired, a new card will automatically be sent to you once funds are available. Note: If you were issued a debit card before , you must request a new one.
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